Goetsch, D. L. (2014). Quality management for organizational excellence: Introduction to total quality (Seventh edition.). Harlow, England: Pearson.
Chicago Style CitationGoetsch, David L.. Quality Management for Organizational Excellence: Introduction to Total Quality. Seventh edition. Harlow, England: Pearson, 2014.
MLA CitationGoetsch, David L.. Quality Management for Organizational Excellence: Introduction to Total Quality. Seventh edition. Harlow, England: Pearson, 2014.
Warning: These citations may not always be 100% accurate.