Bartolini, C., & Gaspary, L. P. (2009). Integrated Management of Systems, Services, Processes and People in IT: 20th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2009, Venice, Italy, October 27-28, 2009. Proceedings. Berlin, Heidelberg: Springer Berlin Heidelberg.
Chicago Style CitationBartolini, Claudio., and Luciano Paschoal Gaspary. Integrated Management of Systems, Services, Processes and People in IT: 20th IFIP/IEEE International Workshop On Distributed Systems: Operations and Management, DSOM 2009, Venice, Italy, October 27-28, 2009. Proceedings. Berlin, Heidelberg: Springer Berlin Heidelberg, 2009.
MLA CitationBartolini, Claudio., and Luciano Paschoal Gaspary. Integrated Management of Systems, Services, Processes and People in IT: 20th IFIP/IEEE International Workshop On Distributed Systems: Operations and Management, DSOM 2009, Venice, Italy, October 27-28, 2009. Proceedings. Berlin, Heidelberg: Springer Berlin Heidelberg, 2009.